Shopian : In a bid to foster better relationships with its customers and improve banking operations, Jammu and Kashmir Bank, branch Imamsahib, organized a customer engagement meet in the scenic town of south Kashmir’s Shopian district.
The event saw a significant turnout with many customers seizing the opportunity to interact directly with the bank’s officials.
The meeting was presided over by the branch manager Mushtaq Ahmad Ashwar and the Advances Manager, Syed Shahid Hussain who were both in attendance. They provided a detailed presentation about credit and other banking-related schemes, aiming to enhance the customers’ understanding of these services.
The bank officials emphasized the importance of customer feedback and took the time to listen to the grievances and demands raised by their customers. The discussion was constructive, with customers sharing their experiences and suggesting improvements for the bank’s services.
The initiative was not just about imparting knowledge but also about building trust and understanding between the bank and its customers. The bank officials assured the customers that their concerns would be taken into account and that the bank is committed to improving its services based on the feedback received.
The customers and the locals praised the staff for their commitment in providing banking facilities to the area. Their dedication to service and their efforts to engage with customers were recognized and appreciated.(GNS)