Extremely poor services of Bharat Sanchar Nigam Limited (BSNL) in Verinag , Dooru, Qazigund are frustrating for the people as concerned officers of this Government owned telecom company have virtually turned a Nelson’s eye towards the problems being encountered by the subscribers.
Whether it is mobile phone service or internet connectivity, the poor signal strength and slow speed are general complaints of the BSNL subscribers, who are paying lakhs of rupees to the company as revenue but getting extremely low quality services.
Refreshing the same page again and again with repeated failure in downloading for hours together and frequent disconnection or interruption in the calls are synonymous to BSNL in these areas, where the company has highest number of subscribers among all the telecom operators in these areas. Poor services of BSNL are subjecting its subscriber’s nightmarish experiences, particularly during the emergency hours.
Not only the individuals but even work in offices is also used to suffer because of poor internet speed of BSNL and in such hours of crisis, the alternative service of other telecom operators is the only help.
Since internet has assumed an important role in facilitating students of their studies also, poor service and slow speed deprive them from getting informative material timely as the requisite sites are not downloaded several times despite repeated attempts. Similarly, the unemployed educated youth also suffer as they fail to fill up on-line application forms several times because of slow internet connections. (PTK)